How We Do Business
The bottom line for most companies when choosing a service partner is reliability. Will they do what they say they’re going to do and will they be there when needed most? At Gunderson, we call it The Reliability Factor. For more than 50 years, our commitment to Wisconsin businesses statewide has always been about providing reliable service...and about responding when special needs arise. Ultimately, our reliability adds value to your business, and that’s what service partners should do.
Being able to respond quickly, thoroughly, and effectively to your needs – whether routine or urgent – is a key to our success as your partner. It is Job Number One for our route sales representatives each and every day. We take great pride in hiring route drivers who want to work hard to meet your needs, and they are equipped with extensive training and support. Our drivers carry cell phones and pagers making them accessible at all times. Additionally, our trucks feature GPS devices to ensure the most effective use of time and provide location information that results in immediate reponses to our customers. We are never out of touch.
   

Being an industry leader for more than 50 years has given us a reputation for having extensive capabilities and service know-how. But we’ve also accumulated many intangibles over the years, one of the most important of which is our resourcefulness on behalf of our clients. Our half-century of relationships with manufacturers and suppliers means we can bring their expertise and ours into the equation to help with challenges you may be facing...issues or concerns that we have likely helped other clients with. Our Route Representatives and Customer Service Associates are trained to work closely with you to offer helpful recommendations, explore alternatives and seek solutions for you and your business.


At Gunderson Uniform & Linen Service, how we do business is just as important to us as how much business we do. We aren’t a national company with an inflexible and impersonal approach. We are a Wisconsin-based company of honest, hard-working professionals offering helpful recommendations and, ultimately, helping your business achieve success.

Because doing business the right way is a top priority for us, we make a special commitment to these important areas of emphasis – along with many others – within our operation.

Quality Product

Gunderson has embraced technology, staying on top of the innovations in our industry, so that our improved services can help you stay on top of your competition. Our technology emphasis includes:

  • Computerized washing/drying process
  • Fully automated finishing stations
  • Special environment department for surgery packs and other health care products
  • GPS units on trucks for more efficient, real-time route coordination
  • Fully computerized shipping and receiving systems for better tracking and reporting
  • Networked reporting process to address concerns quicker, process orders faster, and ensure quality control analysis for each of our business partnerships

Our state-of-the-art production facility allows us to deliver high quality yet cost-efficient results for you that help your business realize operational savings...and that’s the bottom line.


Service Excellence

This current technology, combined with our company’s long-standing commitment to community well-being, allows us to conduct an environmentally safe washing and drying operation (while processing nearly one million tons of product annually). It adds up to efficiency and quality that everyone, including our customers, can feel good about.


Free Evaluation

Beginning with an initial free assessment of your operations and its needs, Gunderson management and route representatives work closely with you to identify cost control opportunities within the areas of service that we provide. This continuous review is a value-added service that reinforces our commitment to you.


Free Evaluation

There are many reasons why companies are returning to locally owned and managed suppliers for key support services. The ability to be flexible in making decisions, to customize orders and products, and to stand by the quality of the service are at the top of the list. As a Wisconsin-based supplier, we know the importance of these benefits to you.

Because we’re in a better position to partner with you, we offer a free professional consultation at your worksite, including a comprehensive analysis and report that summarizes the Gunderson Difference. Call us to schedule a visit.


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